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You may be unable to login as your id's is not active. It might be due to as you haven't submitted your Id's proof or you haven't called for your ID's confimation..
You can get your ID Active Calling us on +91-9354-770468 & submiting the required document.
The recharge is done Instant in a real time, If you made any mistake the cost will be bear by the customer & no money will be refund for wrong number recharge.
Yes, You can recharge without login or Activating your ID, just scroll down & click on Image of Operator fill the form & make payment recharge will be done manually by our executive which is time consuming.
Just Go to login page and click on forget password . You will recieve a password reset mail from Nepalekart using which you can use reset your password
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Registered Office.

Npaysewa India Private Limited
S 291, 1st Floor, School Block Shakarpur, Delhi-110092
CIN Number:- U74999DL2021PTC379349
GSTN:- 07AAHCN5239L1Z2